Description

Presenters: 

April D. LaRock, LMSW
Fisher House Manager | FPOW Advocate
VA Ann Arbor Healthcare System

Jennifer L. T. Halter, LICSW, DCSW
National Program Manager
Fisher House & Family Hospitality Programs
Care Management and Social Work Services (12CMSW)
U.S. Department of Veterans Affairs

Caregivers of military members and veterans often shoulder complex emotional, logistical, and financial burdens while supporting loved ones receiving medical care. Drawing on Fisher House Foundation’s national experience, this session will examine how healthcare hospitality can be intentionally designed to support caregivers — not as an afterthought, but as central partners in care. 

Speakers will discuss how Fisher House meets the unique needs of military and veteran families, how those needs intersect with broader caregiver challenges, and what practical strategies healthcare hospitality organizations can adapt to strengthen family-centered care, resilience, and trust.